Question 1

How is Host Helper different from a standard cleaning service?

Accepted Answer

Standard cleaners focus on "visual" cleanliness, if it looks okay, they leave. Host Helper focuses on "Revenue Readiness." We use a 50-point audit to check the things that actually trigger bad reviews. We aren't just cleaners; we are property auditors.

Question 2

Do I need to live locally to use your service?

Accepted Answer

No. In fact, most of our clients are Melbourne-based owners. We are designed to be your "eyes and ears" on the ground. Between our tech portal, photo verification, and maintenance reporting, you’ll have more visibility into your property’s condition than if you were checking it yourself.

Question 3

What happens if a guest damages something?

Accepted Answer

Our team performs a damage assessment as soon as they enter the property. If we find anything, we take high-resolution photos and upload them to your portal immediately. This gives you the evidence you need to file a security deposit claim before the next guest even checks in and we then arrange maintenance at your instructuciton.

Audited, Guest-Ready Cleaning Services

Expert cleaning, linen, and home inspections for short term rentals with a focus on the overlooked details and quality assurance.

OUR DIFFERENCE

The Host Helper Portal

Hero Check - Our 50-Point Guest-Ready Audit

Integrated Logistics (Full Hands-Off)

The 5-Star Cleanliness Guarantee

Experience the difference today

Book Host Helper Cleaning and elevate your property's guest-ready standard now.

Our Core Cleaning Offer

Signature Turnover

The 50-Point "Guest-Ready" Audit

Logistics & Inventory Management

Tech-Enabled Transparency

Our story and mission

Frequently asked questions

Answers to common questions about our cleaning services

How is Host Helper different from a standard cleaning service?

Do I need to live locally to use your service?

What happens if a guest damages something?

Get an Estimate

Audited, Guest-Ready Cleaning Services

Expert cleaning, linen, and home inspections for short term rentals with a focus on the overlooked details and quality assurance.

OUR DIFFERENCE

The Host Helper Portal

Hero Check - Our 50-Point Guest-Ready Audit

Integrated Logistics (Full Hands-Off)

The 5-Star Cleanliness Guarantee

Experience the difference today

Book Host Helper Cleaning and elevate your property's guest-ready standard now.

Our Core Cleaning Offer

Signature Turnover

The 50-Point "Guest-Ready" Audit

Logistics & Inventory Management

Tech-Enabled Transparency

Our story and mission

Frequently asked questions

Answers to common questions about our cleaning services

Question

How is Host Helper different from a standard cleaning service?

Question

Do I need to live locally to use your service?

Question

What happens if a guest damages something?

Get an Estimate